Feedback Ventures

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Introduction

Mass public transport solutions are an integral enabler for all large cities where prevailing transport infrastructure is severely strained.  Feedback Ventures fully understands urban mass transport systems. As an MRTS consultant in India, it provides advisory and capacity building services in the sector.

It is the in-house strategic MRTS consultant in India to Delhi Metro (DMRC)—the country’s largest metro project, continuously since 2003. It has been advising DMRC on areas like property development, financial modeling, simplification of contractual framework, lowering of operational costs, and PPP advisory to select the partner for the new airport express link.


  • Advisory
  • Capacity Building

In order to make a success of MRTS projects, the following are important:

  • Selection of appropriate technology and creating a modular scalable transport solution, which is connected to other transport systems prevalent in the city.

  • Completing the project on time and within costs is mandatory.

  • Value capture from real estate for funding the capital expenditure & supplementing the Farebox revenue cannot be over emphasized.

  • Government’s role in financing of project is essential for financial closure and ensuring viability of the project.

     



Feedback also provides the following Capacity Building services in this sector:


    • Enhancing people capacities: Improving the quality of decision-making, sector efficiency and managerial performance by enhancing the capacities of people in national and state utilities and in organizations.

    • Reform and Transformation: Assessment of existing structures and processes from the customer perspective and development of an action plan for reform and transformation.

    • Performance Assessment systems: Designing the appropriate organizational structure, inculcating a customer-oriented role definition, defining measures of performance and designing and implementing appropriate performance assessment systems.

    • Resettlement and Rehabilitation Plans: Design and implementation of resettlement and rehabilitation plans for project affected people.

    • Socio- Economic Assessments: Designing and conducting socio-economic assessments and impact studies for action research in the sector.

 
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