Our Services - Building capacities of communities and stakeholders for community-led behavioral change and transformation.
- Improving the quality of decision-making, sector efficiency and managerial performance by enhancing the capacities of people in national and state utilities and line departments, rural local bodies and NGOs.
- Assessment of existing structures and processes from the customer perspective; and development of an action plan for reform and transformation.
- Designing the appropriate organizational structure; inculcating a customer-oriented role definition; defining measures of performance; and designing and implementing appropriate performance assessment systems.
- Improving capacity for Governance by instituting processes that ensure stakeholder participation, transparency, responsiveness, equity, effectiveness and accountability.
- Technical assistance to state utilities or organizations, support and community-based organizations and communities for planning and implementation of project activities.
- Process documentation and conducting impact and research studies for sector development.
- Design of Monitoring and Evaluation Systems and conducting M & E assessments of projects in the sector.
|
Sectors 
